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Reconciling Invoices

Steps to take to reconcile invoices for Health Savings Accounts and Reimbursement Accounts.

Reconcile invoices for Health Savings Accounts:

  • In the employer portal, navigate to Manage Money > Payments and Invoices.

  • From here, you will see a report of all invoices for your account.

    • This report can be exported by clicking the save/disk icon and selecting a download format, such as Excel.

  • The payments and invoices report contains the following information:

    • Invoice Date: date the invoice was generated.

    • Invoice ID: invoice ID as assigned by HealthEquity.

    • Payment Date: date the payment was scheduled.

    • Available Date: date the payment arrived.

    • Payment ID: the payment ID as assigned by HealthEquity.

    • Invoice Total: amount of invoice - if the amount is in parentheses, this is a credit.

    • Invoice Type: type of invoice (fee, contribution, etc.).

    • Payment Type: type of payment (ACH, wire, check).

    • Invoice Description: description of the invoice.

    • Status: unpaid, pending, or complete.

  • To view details for an invoice, click on the ‘Invoice ID’ or ‘Payment ID’ hyperlink (shown in blue).

  • The invoice will open. (Tip: to print the invoice click on the purple print icon).

    • Click the hyperlink under the ‘description’ column to view a breakdown of the invoice.

      • For example, a list of contributions made into your employee’s accounts or the fees they incurred, depending on the type of invoice you are viewing.

    • To export this data, click on the save/disk icon and select your preferred export file type.

Reconcile invoices for Reimbursement Accounts:

  • In the Employer Portal, navigate to Manage Money > Payments and Invoices.

    • This report can be exported by clicking the save/disk icon and selecting a download format, such as Excel.

  • From here, you will see a report of all invoices for your account.

    • This report can be exported by clicking the save/disk icon and selecting a download format, such as Excel.

  • The payments and invoices report contains the following information:

    • Invoice Date: date the invoice was generated.

    • Invoice ID: invoice ID as assigned by HealthEquity.

    • Payment Date: date the payment was scheduled.

    • Available Date: date the payment arrived.

    • Payment ID: the payment ID as assigned by HealthEquity.

    • Invoice Total: amount of invoice - if the amount is in parentheses, this is a credit.

    • Invoice Type: type of invoice (fee, contribution, etc.).

    • Payment Type: type of payment (ACH, wire, check).

    • Invoice Description: description of the invoice.

    • Status: unpaid, pending, or complete.

  • To view details for an invoice, click on the ‘Invoice ID’ or ‘Payment ID’ hyperlink (shown in blue).

  • The invoice will open. (Tip: to print the invoice click on the purple print icon).

    • Click the hyperlink under the ‘description’ column to view a breakdown of the invoice.

      • To export this data, click on the save/disk icon and select your preferred export file type.

Tip: Review the Reimbursement Account Prefunding article for more helpful information.

Reimbursement Account Invoice Information

  • When viewing a fee invoice you will see a list of member administration fees.

  • When viewing a replenishment invoice, and the amount is not in parenthesis, you will see a list of claims that were applied to this total when you click on the description.

  • When viewing a replenishment invoice, and the amount is in parenthesis, you will see a list of funds that were returned to us by the provider and credited back to you.

Note: You can export this report by clicking the green ‘X’ icon.

Funding Ledger Report

Another great tool to use when you are reconciling your Reimbursement Account is the Funding Ledger Report.

  • To find this report navigate to the Reports > FSA\HRA reports > Funding Ledger.

  • In the ‘Funding Account’ dropdown, choose the plan you wish to view.

  • Select a timeframe or select custom dates to view.

  • Click the green Search button.

  • From here you will see a list of all transactions on the account.

    • Amounts in red are funds leaving the account.

    • Amounts in black are funds coming into the account.

Note: You can export posted or pending transactions by clicking the green ‘X’ icon.

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