Health Savings Account (HSA) Reimbursement:
Reimbursement is typically processed within three business days from the time the claim was submitted for processing.
Flexible Spending Account (FSA) Reimbursement:
Reimbursement is typically processed within 3 - 5 business days from the time the claim was submitted for processing.
Limited Purpose FSA (LPFSA) Reimbursement:
Reimbursement is typically processed within 3 - 5 business days from the time the claim was submitted for processing.
Health Reimbursement Arrangement (HRA) Reimbursement:
Reimbursement is typically processed within 3 - 5 business days from the time the claim was submitted for processing. Please remember that not all plans reimburse all expense types. Consult your plan documents first before submitting a claim.
Retiree HRA Reimbursement:
A Retiree Health Reimbursement Arrangement (HRA) is an employer-funded account designed to help retired employees pay for plan-eligible medical expenses during retirement. Each retiree HRA is different in terms of what expenses can be reimbursed. Your employees would need to consult their plan documents for specific information.
If your employees’ insurance provider automatically sends medical claims to HealthEquity, they should allow up to 30 days for receipt of the claim. Employees can review claims in their member portal.
Claim turn-around times may be subject to claim loads or seasonal upswings in claims received.